American Guitar Museum at 1810 New Hyde Park Road, New Hyde Park, New York.

I have been playing guitar for 47 years. Chris is the ONLY man I will let touch my guitars. He is the best in his field.

Chris used to care, when I first started going there, many years ago. He was the only one I would take my instruments to for repair or setups. As time has passed, he has cared less and less, and even become difficult.

When he called to let me know that he finished a project way ahead of when he promised it, I told him on the phone that it would take a day or two for me to get the money together. His answer? "Oh boy, here we go." Totally inappropriate for someone who changed the schedule to insult the customer with a thoughtless and unfair statement such as that. I pointed out, when I picked it up that he had treated me like s*** In his dealings with me.

He prices things based on if he wants the work. I asked him to add a pickup to a bass, where there wasn't one. He had the bass in for an estimate. Finally, after FIVE WEEKS, I called to ask what on Earth was going on. He claimed that he didn't have a template to do it, and moaned about how it would mean taking the bridge off the guitar to do it. Hi price was $500. I took it to my new guy who found the template on the internet and ended up charging me $190. Clearly, Chris is giving the F*** you price. My new guy at The Guitar Fix is hungry for the work.

Chris was once good. He seems to have retired a while ago. The problem is, he still shows up.